Privacy Policy

When you book a visit we ask for your name, phone number, service address, the appliance and the fault, and the slot you want. We need each of these to send a technician to the right door at the right time with the right part.

If you sign in with Google we receive the name, email address and profile picture on that Google account. We never see or store your Google password.

When you leave a review we store what you wrote, your rating, and the name you chose to publish it under.

Our servers keep ordinary technical records of a visit — the pages requested and the time — which is how we notice a page that has broken.

We use your details to carry out the booking, to keep you updated while a technician is on the way, and to answer you if you get in touch afterwards.

A technician sees only what they need for your visit: the address, the appliance, the fault and your contact number.

We do not sell your details, and we do not pass them to anyone for their own marketing.

Sign-in and our database are run on Google Firebase, so your booking is stored on Google's infrastructure under our account.

Any other service we bring in to run the site is bound to use your details only to do the job we ask of it.

Bookings are kept while the warranty on that repair runs and for as long afterwards as our tax and accounting obligations require.

Published reviews stay up until you ask us to take yours down.

A basket you have not booked is kept so it is still there when you return, and is cleared when you empty it.

Write to us and we will tell you what we hold about you, correct anything wrong, or delete it where we are not required to keep it.

You can clear the basket and the sign-in on your own browser at any time by signing out and clearing site data.

Reach us at support@24x7services.in or 1800-200-247.